CBC Announces New Online Scheduling Tool

January 25, 2021

The Community Blood Center is excited to announce a new online scheduling tool! This enhancement provides a new, easy way for donors to schedule donations and see past and future appointments online. This new tool will be available later this week.

Instead of visiting, donors will go to and click on any of the “DONATE” buttons. Please note that will no longer be in use as of January 27.

As you’re setting up your new account, you may have questions. We recommend you start with this list of frequently asked questions.

Frequently Asked Questions

Q: Why did you switch to a new system?
A: This new system provides donors with an easier way to schedule online – especially on mobile devices. New features will continue to roll out in the coming weeks and months.

Q: Can I still call to schedule an appointment?
A: Absolutely! You can call (800) 280-4102 to schedule an appointment.

Q: How do I log in to the new system?
A: Visit and click any of the “DONATE” buttons. See below for an introductory video and step-by-step instructions to help you set up your new account.

Q: Will my donor login credentials from transfer?
A: No. Login credentials from will not transfer. All donors will need to create a new account. See below for details on how to do so.

Q: How do I find my Donor ID?
A: CBC will send an email to each donor that includes their Donor ID as we launch the new system. If you aren’t able to find it, please give us a call, and we can give it to you over the phone. (800) 280-4102.

Q: Why can’t I see my donation totals?
A: As we continue to roll out additional features, your previous donation totals will be available in your Donor Profile. Previous donation history and donation totals will be available a few weeks after the initial launch in February 2021.

Ways to Reach Out:

  1. Call: (800) 280-4102 to speak with a team member
  2. Connect: via Messenger on our Facebook Page
  3. Email:

Let’s get you started in the new system:

Video Walkthrough


How-to PDF