Vice President, Operations
JOB SUMMARY: As a member of the senior leadership team, the Vice President, Operations for the blood center is a pivotal leadership role responsible for overseeing and optimizing all operational aspects of the organization. This individual will play a crucial role in ensuring the efficient collection, processing, testing, storage, and distribution of blood products while adhering to regulatory standards and promoting a culture of safety and quality.
At The Community Blood Center, we lead our teams while keeping our mission, vision, and values at the forefront of all we do. As a leader, you will inspire, train, coach, and collaborate within your department and the within the broader organization, with a focus on strategic goal achievement.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned):
- Operational Strategy: Develop and implement strategic plans to enhance operational efficiency, ensure regulatory compliance, and meet organizational objectives.
- Process Improvement: Continuously assess and refine operational processes to streamline workflow, reduce costs, and enhance productivity without compromising safety or quality.
- Resource Management: Efficiently manage human, financial, and technological resources to support operational goals and ensure optimal utilization.
- Quality Assurance: Establish and maintain rigorous quality assurance protocols to safeguard the integrity and safety of blood products throughout the supply chain.
- Regulatory Compliance: Stay abreast of relevant regulations and standards governing blood banking operations, ensuring full compliance and readiness for inspections and audits.
- Vendor Management: Cultivate and manage relationships with vendors and suppliers to secure high-quality products and services at competitive prices.
- Risk Management: Identify potential risks to operations and implement proactive measures to mitigate them, safeguarding the continuity of blood supply and organizational reputation.
- Team Leadership: Provide strong leadership and guidance to operational staff, fostering a culture of accountability, collaboration, and continuous improvement.
- Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor operational performance, analyze trends, and drive data-driven decision-making.
- Emergency Preparedness: Develop and implement comprehensive contingency plans to ensure the organization’s readiness to respond effectively to emergencies, disasters, or crises.
- Stakeholder Communication: Maintain open and effective communication channels with internal stakeholders, including executive leadership, staff, and board members, as well as external stakeholders such as regulatory agencies, donors, and partner organizations.
- Community Engagement: Collaborate with community organizations, healthcare providers, and other stakeholders to promote blood donation, raise awareness of the organization’s mission, and foster positive relationships.
EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:
- Bachelor’s degree in healthcare administration, business management, or a related field; advanced degree preferred.
- Extensive experience (15+ years) in operations (preferably blood banking), with progressively increasing levels of responsibility and leadership.
- Strong understanding of regulatory requirements in an operation’s environment to include Current Good Manufacturing Practice (CGMP).
- Proven track record of successfully leading operational initiatives, driving process improvement, and achieving measurable results.
- Excellent analytical skills and ability to leverage data to inform decision-making and drive performance improvement.
- Exceptional leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve organizational goals.
- Strategic thinker with the ability to develop and execute innovative solutions to complex challenges.
- Effective communicator, with the ability to convey complex information clearly and concisely to diverse audiences.
- Demonstrated commitment to quality, safety, and ethical practices in healthcare delivery.
- Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.
- Certification in blood banking or healthcare management is a plus.
BENEFITS AND PERKS:
We take care of our team — from competitive wages and valuable training to comprehensive benefits packages. This position can offer:
- Health, vision insurance
- HSA
- Dental insurance fully paid by The Community Blood Center
- Paid Volunteer Time Off
- PTO/Sick time off
- Paid holidays
- 403(b) retirement savings plan with matching contributions
- Employee Assistance Program
- Discounted YMCA Membership
- Disability and life insurance
- Employee referral bonuses
- Regular employee forums and committees — everyone on our team has a voice!
Apply Today: https://secure2.entertimeonline.com/ta/8026.careers?TrackId=[MyTrackingId]&ApplyToJob=637701888
The Community Blood Center
4406 W. Spencer St.
Appleton, WI 54914
www.communityblood.org
www.facebook.com/cbloodcenter
The Community Blood Center is an EEO/AA/M/F/Vet/Disability Employer