Apheresis Technician

The Community Blood Center has an opening for an Automation Technician position in our Collections Department.

The Automation Technician is responsible for ensuring donor suitability and performing whole blood and apheresis  collection procedures per applicable regulations, standards, policies and procedures.


  • Performs routine procedures using equipment available and according to manufacturer and regulatory guidelines. Performs quality control and equipment maintenance as required by the manufacturer and SOP.
  • Determines the eligibility and suitability of blood donors and documents findings during health history screening according to standard operating procedures and maintains an acceptable deferral rate.
  • Performs whole blood and automated collection procedures according to standard operating procedures and performance expectation standards of: WB: QNS Rate < 3.0%, draws 2 beds; Automation: QNS Rate < 5.0%
  • Ensures donor consents are appropriately obtained and that operational performance standards relative to platelet collections are met including split rate and optimal procedure selection.
  • Exhibits exceptional customer service at all times.
  • Completes and actively participates in all required training within designated time frames.
  • Demonstrates teamwork, flexibility and dependability to create a collaborative and engaged working environment
  • Achieves and maintains acceptable performance measures.
  • Attends department meetings, Employee Forums, and other mandatory meetings, and in-services unless working a scheduled shift or on pre-approved time off.
  • Completes competency evaluations/exams as directed.
  • Demonstrates professional attire and appearance at all times.
  • Responsible for routinely checking email and mailboxes for pertinent communication.
  •  Demonstrates professional communication with co-workers, leadership and community members.
  • Responsible for timely submission of documentation including but not limited to: manual time cards, receipts, credit card reconciliation, deviation management follow up, and rental car documentation.

Job Qualifications:  


  • High School education or equivalency required. EMT, Paramedic, LPN, C.N.A. or M.A. experience desired AND at least 6 months of acceptable performance as a Donor Specialist required.


  • Previous phlebotomy experience and medical terminology required


  • Excellent organizational, oral and written communication skills
  • Strong interpersonal skills in team environment.
  • Excellent customer service skills.
  • Observation and performance of repetitive tasks.
  • Accurate documentation with emphasis on detail.
  • Utilizing resource materials and utilizing mentors, supervisors and training staff appropriately.
  • Assessment of donor suitability based on established criteria
  • Valid driver’s license and proof of insurance as well as reliable transportation is required

Submit your application to be considered for this position:

The Community Blood Center

4406 W. Spencer St.

Appleton, WI 54914

The Community Blood Center is an EEO/AA/M/F/Vet/Disability Employer