Call Center Representative – Part-Time

The Community Blood Center is urgently hiring a Part Time Call Center Representative to join our team!

The ideal candidate for the Call Center Representative position is someone who is thoughtful, passionate, and has great customer service skills.


  • Making outbound calls to previous donors to schedule them for appointments (no cold calling)
  • Answering inbound phone calls
  • Meeting related goals & metrics in a “sales” related environment
  • Providing a high level of customer service and a positive experience for our donors
  • Working in a professional, small call center environment
  • Inspiring others to help save lives in our community
  • Bringing enthusiasm and passion into their work

Qualifications & Skills:

  • Pleasant, professional and polite over the phone
  • Ability to maintain strict confidentiality of CBC and CBC donor information
  • Excellent customer service skills
  • Excellent organizational, oral and written communication
  • Strong, flexible interpersonal skills and data entry/computer skills.


  • High School diploma or equivalency required


  • We have several openings for various schedules
  • Part time and full time positions available

To join our team, submit your resume to:

The Community Blood Center
4406 W. Spencer St.
Appleton, WI 54914
Community Blood Center, Inc. is an Equal Opportunity Employer M/F/Disability/Veteran