Careers

Call Center Representative – Part-Time

The Community Blood Center is urgently hiring a Part Time Call Center Representative to join our team!

The ideal candidate for the Call Center Representative position is someone who is thoughtful, passionate, and has great customer service skills.

Responsibilities:

  • Making outbound calls to previous donors to schedule them for appointments (no cold calling)
  • Answering inbound phone calls
  • Meeting related goals & metrics in a “sales” related environment
  • Providing a high level of customer service and a positive experience for our donors
  • Working in a professional, small call center environment
  • Inspiring others to help save lives in our community
  • Bringing enthusiasm and passion into their work

Qualifications & Skills:

  • Pleasant, professional and polite over the phone
  • Ability to maintain strict confidentiality of CBC and CBC donor information
  • Excellent customer service skills
  • Excellent organizational, oral and written communication
  • Strong, flexible interpersonal skills and data entry/computer skills.

Education:

  • High School diploma or equivalency required

Schedule:

  • We have several openings for various schedules
  • Part time and full time positions available

To join our team, submit your resume to: https://secure5.entertimeonline.com/ta/K1100.jobs?ApplyToJob=184727744

The Community Blood Center
4406 W. Spencer St.
Appleton, WI 54914
www.communityblood.org
www.facebook.com/cbloodcenter
Community Blood Center, Inc. is an Equal Opportunity Employer M/F/Disability/Veteran